We understand that circumstances may change. Our cancellation policy is designed to be flexible while ensuring fairness to both our customers and our craftsmen.

Order Cancellation

1. Orders may be cancelled within 24 hours of placement for a full refund without any cancellation charges.
2. Once an order has been dispatched, it cannot be cancelled, and the Return and Refund Policy will apply instead.
3. Custom-made or personalized orders cannot be cancelled once the manufacturing process has begun.